Your Information
Privacy & Inquiries
First Mate (website helper)
First Mate uses our website content to answer questions. Please do not share personal or payment details. We attempt to remove contact details and payment-like numbers before searching our website and storing conversations. Automated redaction can miss identifying information.
First Mate searches published website content using prepared responses. Chat messages are not sent to an AI model provider. Vercel and security services may process technical metadata to operate and protect the service. Redacted questions and answers, a random conversation ID, page pathname, offered actions and usage counts are stored privately under a 90-day retention policy to improve our answers. Daily cleanup removes expired records, including when the assistant is disabled. Chat does not subscribe you to marketing, make a booking, or send an inquiry to our team.
Contact info@goodvibestiki.com with privacy questions or requests concerning a conversation. We do not ask for your identity in chat, so locating a record may require approximate timing and information about the conversation.
Charter Inquiries
When you send an inquiry, we use your name, contact details, and the trip information you provide to discuss your plans and arrange follow-up. Your inquiry is saved in HubSpot and in our own owner workspace, which is stored with Supabase. Alert and backup emails are sent with Resend. If you exchange emails with us about your inquiry, we keep them with your inquiry in our owner workspace, under the same retention.
The website runs on Vercel. Bot protection and rate limiting help prevent automated abuse and may process technical request information, including your IP address and browser signals.
Your inquiry is for a reply about your plans. It does not subscribe you to marketing emails or launch alerts, take a payment, or confirm a reservation. Please leave payment details and sensitive personal information out of the message field.
Website Analytics
We use Microsoft Clarity to see how visitors use our website, through usage measurements, heatmaps, and session replay, so we can improve it. Clarity uses cookies and similar technologies to collect usage data, such as pages viewed, clicks, and scrolling. Microsoft may also use this data under its own privacy statement, including for advertising through Microsoft Advertising.
Anything typed into the charter inquiry form, the feedback form, or First Mate chat is hidden from these recordings, and our owner workspace is never recorded. For more about how Microsoft collects and uses your data, see the Microsoft Privacy Statement.
Public Cruise Bookings
Public cruises are booked through FareHarbor. Its booking script loads on our pages so the booking window can open. The details you enter while booking are handled by FareHarbor under its own privacy policy, and we receive them to manage your cruise. FareHarbor may also use its own cookies.
Contacting Good Vibes Tiki
Calling, texting, or emailing uses your chosen phone or email service. Contact info@goodvibestiki.com with questions about your information.
Your Information
For inquiries that do not become bookings, we retain inquiry details for 12 months after the inquiry is closed. This applies in both systems and to backup copies, and our team handles cleanup manually. Records still needed for an active booking or recordkeeping requirement are reviewed separately.
Contact info@goodvibestiki.com to request access, a correction, or deletion of your inquiry details. The team will review the request, including whether information is still needed for an active inquiry, booking, or recordkeeping requirement. Public tour checkout is separate from the private-charter inquiry form.